Frequently asked questions

Do I need to register?

We know it is inconvenient, but we need you to sign up so we can send you emails confirming your booking, change your password, and cancel your payment smoothly.

How do I use a Groupket?

Groupket is the most affordable way to enjoy Korean theme parks, and it's easy to sign up, add your favourite items, and check out right away.

One-day tickets are issued in the form of a QR code between 10 and 11 am on the day of use and can be found on the schedules page.

Refunds are not available after the QR code is issued.